Free 2014 Apple 9L0-010 Dump(21-30) Download!

QUESTION 21
Which THREE of the following symptoms would most likely be resolved by performing an SMC reset as a first step? SELECT THREE

A.    Computer does not turn on
B.    Cursor is unresponsive in Finder
C.    Network / Internet connectivity issues
D.    USB and/or FireWire port(s) do not function
E.    Computer does not sleep / wake from sleep

Answer: ADE

QUESTION 22
Which THREE troubleshooting steps should be attempted if the SD card slot does not appear in System Profiler on MacBook Pro (13-inch, Mid 2009)? SELECT THREE

A.    Reset PRAM.
B.    Reset the SMC.
C.    Force the card into the slot.
D.    Back up user data, then erase and reinstall Mac OS X.
E.    Remove and reinsert the card with a third party SD card adapter.
F.    Start up from the Mac OS X Installer DVD or external disk and check System Profiler.

Answer: ABF

QUESTION 23
Which of the following can permanently damage an LCD display?

A.    Rubbing the display.
B.    Using a screen saver.
C.    Not using a screen saver.
D.    Turning brightness up too high.

Answer: A

QUESTION 24
Examine the exhibit. What is the correct name for this type of pixel anomaly?

A.    Dark dot defect
B.    Stuck sub-pixel
C.    Bright dot defect
D.    Vertical TAB fault

Answer: D

QUESTION 25
Which of the following statements describes how CCFL backlighting is similar to LED backlighting when troubleshooting backlighting issues in Apple displays?

A.    Both types of displays use fluorescent lights.
B.    Both types of displays use light emitting diodes.
C.    Both types of displays are diagnosed identically.
D.    Both types of displays have components that are individually replaceable.

Answer: C

QUESTION 26
The LED on a MacBook (13-inch Late 2009) MagSafe power adapter does not illuminate at all when it is plugged into the MacBook and you know the adapter is connected to a known good power source. What is the most likely cause of this symptom?

A.    The MacBook has a faulty backup battery.
B.    The MagSafe adapter needs to be reset first.
C.    The MacBook has a faulty magnetic sleep sensor.
D.    A MagSafe adapter connector pin is stuck down or dirty.

Answer: D

QUESTION 27
If an AirPort Extreme Base Station stopped responding, has network accessibility issues, or needs to be reverted back to default factory configuration, you should perform a _______.

A.    Soft reset
B.    Hard reset

Answer: B

QUESTION 28
If you are unable to find the password for an AirPort Extreme or Express Base Station, you should perform a _______.

A.    Soft reset
B.    Hard reset

Answer: A

QUESTION 29
Which THREE of the following probing questions are most appropriate to ask the customer when troubleshooting AirPort issues? SELECT THREE

A.    Are wired computers affected as well?
B.    Are just wireless computers affected?
C.    How much RAM do you have installed?
D.    What is the computer’s processor speed?
E.    What is the resolution of the computer’s display?
F.    Are any hubs, routers, or other computers connected to the network?

Answer: ABF

QUESTION 30
Which of the following is NOT a valid Bluetooth troubleshooting tip for Macs?

A.    Check for signal interference.
B.    Make sure Bluetooth is turned on.
C.    Update Bluetooth software on the Mac.
D.    Verify Bluetooth peripheral hardware batteries are charged.
E.    Make sure the Bluetooth peripheral is at least 20 meters away from the Mac.

Answer: E

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