QUESTION 81What precautions should be taken if a discharged CRT must remain exposed for any length of time? A. You should reset the Power Manager Unit on the logic board.B. You should perform a full set of video adjustments on…Continue Reading →
QUESTION 71Which three of the following items are appropriate to use for ESD prevention? Select three. A. Metal work surfaceB. CRT discharge toolC. Grounded work matD. Wrist strap and cordE. Wireless wrist strapF. Static shielding bags Answer: CDF QUESTION 72Before…Continue Reading →
QUESTION 61You are about to begin disassembly of an iMac (27-inch, Mid 2010) to replace the LCD display.Which TWO of the following tools are required to do this? SELECT TWO A. MultimeterB. Suction cupsC. Service standD. Anti-static, lint-free glovesE. Torx…Continue Reading →
QUESTION 51The Mac Pro (Early 2009) has SMC functionality split between a primary SMC on the backplane board, and a secondary SMC on the processor board. What service issue should a technician be aware of when servicing the Mac Pro…Continue Reading →
QUESTION 41A customer claims that her Mac cannot connect to her AirPort Express network at home. Which of the following would be the BEST question to ask her FIRST? A. Can any other computer successfully join her network?B. Does your…Continue Reading →
QUESTION 31You are troubleshooting an iMac (Early 2008) that does not power on. You notice that all diagnostic LEDs remain off when a known-good power cord is connected to the iMac and to a known-good power outlet. What is most…Continue Reading →
QUESTION 21Which THREE of the following symptoms would most likely be resolved by performing an SMC reset as a first step? SELECT THREE A. Computer does not turn onB. Cursor is unresponsive in FinderC. Network / Internet connectivity issuesD. USB…Continue Reading →
QUESTION 11 When replacing a MacBook Air (Late 2010) embedded battery, it is acceptable to flex or twist the battery pack to aid in removal. A. True B. False Answer: B QUESTION 12 How should you handle an embedded battery…Continue Reading →
QUESTION 1 You are preparing to replace faulty RAM inside a Mac mini (Mid 2010). What should be used to open the bottom cover? A. Putty knife B. Philips #00 screwdriver C. Mac mini (Mid 2010) Logic Board Removal Tool…Continue Reading →