Free 2014 Apple 9L0-010 Dump(81-91) Download!
What precautions should be taken if a discharged CRT must remain exposed for any length of time?
A. You should reset the Power Manager Unit on the logic board.
B. You should perform a full set of video adjustments on the CRT
C. You should remove the CRT from the computer or display assembly
D. You should establish an ongoing lead between the CRT anode and ground.
The purpose of Apple’s business conduct helpline is to _____.
A. ask technical support questions
B. report damaged service parts to Apple
C. report normal business operational details to Apple
D. raise a potential business conduct or ethics issue as it relates to Apple
Which of the following is NOT a valid example of the type of information that Apple collects from its customers?
A. Credit card information.
B. Discussion blog postings mentioning Apple
C. Apple product serial number and date of purchase
D. Name, mailing address, phone number, email address
You must provide your identity when you use Apple’s Business Conduct Helpline. You may not contact the Helpline anonymously.
Apple sells customer information to other marketers.
Which of the following is NOT a good step to take when working onsite on a computer?
A. Place parts on the floor
B. Use a grounded ESD mat
C. Wear a grounded ESD wrist strap.
D. Check the polarity of the grounded power outlet.
Which part or parts of a CRT display should NOT be touched until after the display is disconnected from its power source and the CRT is properly discharged? SELECT ALL THAT APPLY
A. Yoke assembly
B. Anode aperture
C. High voltage cable
D. Front of CRT display
E. Flyback transformer
F. Outer plastic housing
Which THREE of the following are valid CRT safety rules? SELECT THREE
A. Touch the computer’s metal chassis.
B. Wear a grounded ESD wrist strap.
C. Connect the AC power cord.
D. Remove any metal jewelry
E. Wear safety goggles
F. Don’t work alone.
Why do you need to take precautions when disposing of CRT displays? SELECT TWO
A. CRT displays may leak cooling fluid.
B. CRT displays may present a fire hazard
C. CRT displays may implode if mishandled.
D. CRT displays may present a radiation hazard
E. CRT displays may contain hazardous materials
What converter allows MagSafe peripherals to be compatible with MagSafe 2 ports?
B. MagSafe 2
C. MagSave Universal
D. MagSafe-to-MagSafe 2
Which piece of information is best used to determine any Mac’s correct AppleCare name?
A. the EMC number
B. the serial number
C. the MAC address
D. the model number
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