Free 2014 Apple 9L0-010 Dump(51-60) Download!

QUESTION 51
The Mac Pro (Early 2009) has SMC functionality split between a primary SMC on the backplane board, and a secondary SMC on the processor board. What service issue should a technician be aware of when servicing the Mac Pro (Early 2009)?

A.    SMC firmware must always match on both boards.
B.    Three internal buttons must be pressed in order to reset both SMCs.
C.    It is required to remove the memory riser card in order to reset the SMC.
D.    Processor trays are interchangeable between similar Mac Pro (Early 2009) units.

Answer: A

QUESTION 52
A computer service technician says “I don’t use ESD precautions and have never had a problem.” What (if anything) is wrong with this statement?

A.    Nothing is wrong with this statement.
B.    ESD damage may not appear immediately.
C.    ESD happens only to inexperienced technicians.
D.    ESD damage is really not as bad as everyone thinks.

Answer: B

QUESTION 53
You want to follow ESD prevention rules, but your work area is too small for you to be tethered with a wired wrist strap. What is one acceptable alternative solution to this issue?

A.    Use a wireless wrist strap.
B.    Use a grounded ESD heel strap.
C.    Do not practice ESD prevention.
D.    Work on the floor instead of a table.

Answer: B

QUESTION 54
When you work at a customer site, you do not need to take any precautions to avoid ESD damage.

A.    True
B.    False

Answer: B

QUESTION 55
ESD causes damage to circuits by ________.

A.    slowing the circuit down
B.    blasting a hole in the circuit
C.    cooling the circuit too quickly
D.    increasing the circuit’s clock speed

Answer: B

QUESTION 56
You are preparing to service a MacBook. To reduce the risk of damage from ESD, you clear the area of plastic, vinyl, or foamed polystyrene, and have static-shielding storage bags available for ESD-sensitive components. While you are working you should also remember to ________________ and _______________. SELECT TWO

A.    ground yourself and the equipment you are working on
B.    always place ESD-sensitive components on metal surfaces
C.    discharge the display to protect the other ESD-sensitive components
D.    handle any ESD-sensitive components by the connectors, rather than by the edges
E.    ask other technicians to avoid touching you when you are working on ESD-sensitive components

Answer: AE

QUESTION 57
You are about to replace a MacBook Air (13-inch, Late 2010) logic board. Which of the following is the most important step you should take immediately after removing the bottom case?

A.    Remove the thermal module.
B.    Install the battery cover.
C.    Remove the hard drive.
D.    Remove the battery.

Answer: B

QUESTION 58
Which of the following scenarios would be most appropriate to use Apple Service Diagnostic?

A.    You want to check a Mac for accidental damage.
B.    You want to verify product functionality after a repair.
C.    Your customer wants to run diagnostics on his Mac Pro.
D.    You need to verify that all installed applications have been updated.

Answer: B

QUESTION 59
A customer asks if there is a diagnostic that he can use to help troubleshoot a hardware problem with his MacBook Pro. Which of the following solutions should you suggest?

A.    Apple Service Diagnostic
B.    Apple Hardware Test
C.    Terminal
D.    Console

Answer: B

QUESTION 60
Apple Service Toolkit uses ____ to check Macs with Mac Resource Inspector and other diagnostic utilities.

A.    NetBoot
B.    Open Firmware
C.    Target Disk Mode
D.    Apple Remote Desktop

Answer: A

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