EXIN Exam

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November/2020 Latest Braindump2go ITILFNDv4 Exam Dumps wirth PDF and VCE Free Updated Today! Following are some new ITILFNDv4 Real Exam Questions! QUESTION 771What must always be done before an activity is automated? A. Check that the activity has already been…Continue Reading →

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QUESTION 1Which of the following is Problem Management primarily concerned with? A.    Looking at Security PlansB.    Looking at the cause of IncidentsC.    Looking at the Change PlanD.    Looking at the Release Strategy Answer: B

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QUESTION 1Which process includes the responsibility of recovering the service as quickly as possible? A.    Availability ManagementB.    IT Service Continuity ManagementC.    Incident managementD.    Problem Management Answer: C

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QUESTION 1Which types of communication would the functions within service operation use?1. Communication between data centre shifts2. Communication related to changes3. Performance reporting4. Routine operational communication A.    1 onlyB.    2 and 3 onlyC.    1, 2 and 4 onlyD.    All of…Continue Reading →

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QUESTION 1What do customer perceptions and business outcomes help to define? A.    The value of a serviceB.    GovernanceC.    Total cost of ownership (TCO)D.    Key performance indicators (KPIs) Answer: A

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QUESTION 1What is a risk analysis used for? A.    A risk analysis is used to express the value of information for an organization in monetary terms.B.    A risk analysis is used to clarify to management their responsibilities.C.    A risk analysis…Continue Reading →

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QUESTION 1Which of the following are reasons that Home Working can reduce your carbon footprint? a) It reduces the travel needed to attend meetings.b) It reduces the paperwork needed for meetings.c) It reduces the space needed within the office.d) It…Continue Reading →

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QUESTION 1What is an acknowledged advantage of telecommuting? A.    It helps to reduce carbon emissions.B.    Remote meetings are more productive.C.    Work gets done more easily. Answer: A

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QUESTION 1 Which of the following is a benefit of ISO/IEC 20000 certification? A.    It guarantees that all certified IT Service Management processes are at least audited by a registered certification body once a year. B.    It shows that a…Continue Reading →

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QUESTION 1You are the owner of the courier company SpeeDelivery. You employ a few people who, while waiting to make a delivery, can carry out other tasks. You notice, however, that they use this time to send and read their…Continue Reading →

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QUESTION 1Which of the following is Problem Management primarily concerned with? A.    Looking at Security PlansB.    Looking at the cause of IncidentsC.    Looking at the Change PlanD.    Looking at the Release Strategy Answer: B

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QUESTION 1What is a description of Governance? A.    How IT resources will be used to meet goals and deliver business valueB.    a process that ensures individualsare aware of regulations, policies, and procedures that must be followed as a result of…Continue Reading →