2014 Latest Apple 9L0-314 Dump Free Download(61-70)!

Where is the best place for a customer to look for information about locating her Mac’s serial number?

A.    Downloads
B.    Discussions
C.    Service News
D.    User’s manual

Answer: D

A customer brings a Mac Pro to your service center for repair. After finding the serial number, which TWO of the following sources will display the proper AppleCare name for that Mac Pro? SELECT TWO

A.    MRI
B.    GSX
C.    Console
D.    System Profiler
E.    About This Mac
F.    Apple Name Tool
G.    Apple Hardware Test

Answer: AB

You are attempting to power a Mac mini (Mid 2007) with an 85 Watt power adapter. Will this work?

A.    Yes
B.    No

Answer: B

Which piece of information is best used to determine any Mac’s correct AppleCare name?

A.    the EMC number
B.    the serial number
C.    the MAC address
D.    the model number

Answer: B

Examine the exhibit. What is the correct name for this type of pixel anomaly?


A.    Dark dot defect
B.    Stuck sub-pixel
C.    Bright dot defect
D.    Vertical TAB fault

Answer: D

Which of the following statements describes how CCFL backlighting is similar to LED backlighting when troubleshooting backlighting issues in Apple displays?

A.    Both types of displays use fluorescent lights.
B.    Both types of displays use light emitting diodes.
C.    Both types of displays are diagnosed identically.
D.    Both types of displays have components that are individually replaceable.

Answer: C

Which of the following can permanently damage an LCD display?

A.    Rubbing the display.
B.    Using a screen saver.
C.    Not using a screen saver.
D.    Turning brightness up too high.

Answer: A

Which of the following is NOT a good step to take when working onsite on a computer?

A.    Place parts on the floor.
B.    Use a grounded ESD mat.
C.    Wear a grounded ESD wrist strap.
D.    Check the polarity of the grounded power outlet.

Answer: A

ESD causes damage to circuits by ________.

A.    slowing the circuit down
B.    blasting a hole in the circuit
C.    cooling the circuit too quickly
D.    increasing the circuit’s clock speed

Answer: B

A computer service technician says “I don’t use ESD precautions and have never had a problem.” What (if anything) is wrong with this statement?

A.    Nothing is wrong with this statement.
B.    ESD damage may not appear immediately.
C.    ESD happens only to inexperienced technicians.
D.    ESD damage is really not as bad as everyone thinks.

Answer: B

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