QUESTION 1Dave has recently purchased a third party router, and now finds he can no longer host video chats. What section of the Messages Connection Doctor will allow him to detect if the router is configured correctly? A. FirewallB. StatisticsC. …Continue Reading →
QUESTION 81What precautions should be taken if a discharged CRT must remain exposed for any length of time? A. You should reset the Power Manager Unit on the logic board.B. You should perform a full set of video adjustments on…Continue Reading →
QUESTION 71Which three of the following items are appropriate to use for ESD prevention? Select three. A. Metal work surfaceB. CRT discharge toolC. Grounded work matD. Wrist strap and cordE. Wireless wrist strapF. Static shielding bags Answer: CDF QUESTION 72Before…Continue Reading →
QUESTION 61You are about to begin disassembly of an iMac (27-inch, Mid 2010) to replace the LCD display.Which TWO of the following tools are required to do this? SELECT TWO A. MultimeterB. Suction cupsC. Service standD. Anti-static, lint-free glovesE. Torx…Continue Reading →
QUESTION 51The Mac Pro (Early 2009) has SMC functionality split between a primary SMC on the backplane board, and a secondary SMC on the processor board. What service issue should a technician be aware of when servicing the Mac Pro…Continue Reading →
QUESTION 41A customer claims that her Mac cannot connect to her AirPort Express network at home. Which of the following would be the BEST question to ask her FIRST? A. Can any other computer successfully join her network?B. Does your…Continue Reading →
QUESTION 31You are troubleshooting an iMac (Early 2008) that does not power on. You notice that all diagnostic LEDs remain off when a known-good power cord is connected to the iMac and to a known-good power outlet. What is most…Continue Reading →
QUESTION 21Which THREE of the following symptoms would most likely be resolved by performing an SMC reset as a first step? SELECT THREE A. Computer does not turn onB. Cursor is unresponsive in FinderC. Network / Internet connectivity issuesD. USB…Continue Reading →
QUESTION 11 When replacing a MacBook Air (Late 2010) embedded battery, it is acceptable to flex or twist the battery pack to aid in removal. A. True B. False Answer: B QUESTION 12 How should you handle an embedded battery…Continue Reading →
QUESTION 1 You are preparing to replace faulty RAM inside a Mac mini (Mid 2010). What should be used to open the bottom cover? A. Putty knife B. Philips #00 screwdriver C. Mac mini (Mid 2010) Logic Board Removal Tool…Continue Reading →
QUESTION 31 Which password policy CANNOT be set for user accounts in OS X Server?
QUESTION 21 Where is the utility for creating network disk images stored, by default, on a Mac with OS X Mountain Lion?
QUESTION 11 What advantage is gained by configuring the Contacts service in OS X Server to provide LDAP searches?
QUESTION 1 Which procedure will permit only the Marketing group to access a website hosted on OS X Server?
QUESTION 71 Which statement presents a potential privacy issue related to the default configuration of Spotlight in Mac OS X v10.7?
QUESTION 61 Where in the Mac OS X v10.7 file system should a user, Pat, store a file in order to share it with network guests over AFP?
QUESTION 51 How does the Finder in Mac OS X v10.7 identify the application it will use to open a file?
QUESTION 41 Review the following permissions listing, and then answer the question below. -rw-r–r– Which statements accurately reflect the permissions settings above? Choose all that apply.
QUESTION 31 What is the role of the launchd process in the Mac OS X v10.7 system startup process? A. The init process starts launchd, then launchd starts the scripts stored in /etc/chron/. B. The kernel starts launchd, then launchd…Continue Reading →
QUESTION 21 How does Boot Camp Assistant prepare a Mac OS X v10.7 computer for Windows installation? A. It reformats the target hard disk as a FAT32 volume, then modifies the hard disk to act as a Windows startup disk….Continue Reading →